Return Policy

Dear Readers,

Because we are a small operation and do not have either the resources or the space to purchase large quantities of t-shirts, we order blank garments on demand, and we print on demand. In other words, when you order a t-shirt from The Where’s My Fucking Money Store, it is in some ways, unique.

Therefore, we have a strict return policy.

We have a great deal of pride in every product we sell, and we strive to fully satisfy every customer. We hope that the design of our website minimizes confusion & errors. We encourage you to check the specifications and sizes for each garment provided at the The Where’s My Fucking Money Store.

The bottom line is, we want you to love your shirt, but we don’t want you to request an exchange or refund if you only just like your shirt.

Roy Batty

OUR REFUND AND EXCHANGE POLICY IS NON-NEGOTIABLE.

VERY IMPORTANT: The address on the shipping label is NOT our corporate address. This address is the location of our fulfillment partner. You will receive the proper return address when we provide you a Return Authorization.

DO NOT SEND YOUR ORDER TO THE ADDRESS ON THE SHIPPING LABEL OR IT MAY BE LOST AT YOUR EXPENSE. WE ARE NOT LIABLE FOR SHIPMENTS SENT TO AN INCORRECT ADDRESS.

Because we order blank garments on demand, and we print on demand, we will only accept returns under certain conditions. IN NO CASE WILL WE ACCEPT A RETURN WITHOUT A RETURN AUTHORIZATION. If you return a garment without prior authorization, your order may be lost, you will NOT receive a replacement, and you will NOT receive any credit.

We will only accept returns within 30 days of the purchase date, and all merchandise must be UNWASHED and UNWORN to qualify for any of the return options detailed below.

DEFECTIVE GARMENTS

Every product is hand inspected before being shipped to our customers; however, there are times that a defect escapes notice. If you have received a garment that has any material defect, we will replace it or refund your original transaction cost. (For all defective products, we will only exchange for a defect-free exact replacement: same design, style, color & size.)

You are responsible for shipping the product back to us and you MUST first make a Request for Return Authorization. Upon receipt of your R/A request, we may request additional information and/or photographs. Once we verify the defect, we will provide you with a return shipping address and an R/A number which must accompany your return shipment.

Upon receiving the defective garment, we will inspect and verify the defect(s). If no defect is found, we will not honor any replacement and will only ship original garment back at customer’s expense, once payment for reshipping is received. If customer does not authorize shipping charges, we will NOT ship garment back. BE SURE YOUR GARMENT IS DEFECTIVE BEFORE SHIPPING BACK TO US.

If you are unsure whether your problem would be considered a material defect, please go to the Request for Return Authorization and send us a note with a detailed description of the issue. (Make sure to include your original order number and provide as many details as possible.) We will respond with full details about your options.

We will not accept any returns if we do not provide you with a Return Authorization.

OUR MISTAKE

If the garment you receive is not exactly what you ordered (and appears on your order confirmation), we will replace it or refund your original transaction cost. (For all fulfillment mistakes, we will only replace with the originally ordered item: same design, style, color & size.) You are responsible for shipping the product back to us and you MUST first make a Request for Return Authorization.

Upon receipt of your R/A request, we may request additional information and/or photographs. Once we verify you received an incorrect item, we will provide you with a return shipping address and an R/A number which must accompany your return shipment.

We will not accept any returns if we do not provide you with a Return Authorization.

UNSATISFACTORY GARMENTS

We realize that there are many reasons why a customer may be unhappy with their purchase–some of which have nothing to do with the quality of the shirt or design imprint.

If you have received a product that IS what you ordered, has NO material defect, yet it just leaves you unsatisfied, we may send you a refund check covering your transaction cost, minus a restocking fee. Original shipping charges will NOT be refunded.

You are responsible for shipping the product back to us and you MUST first make a Request for Return Authorization.

Upon receipt of your R/A request, we explain your options, and possibly provide you with a return shipping address and an R/A number which must accompany your return shipment.

RECAP

1. The address on the shipping label is NOT our corporate address. The address is the location of our fulfillment partner. You will receive the proper return address when we provide you a Return Authorization (see #2). DO NOT SEND YOUR ORDER TO THE ADDRESS ON THE SHIPPING LABEL OR IT MAY BE LOST AT YOUR EXPENSE. WE ARE NOT LIABLE FOR SHIPMENTS SENT TO AN INCORRECT ADDRESS.

2. You may not return an order without first requesting a Return Authorization. To obtain your Return Authorization, you must go to our Request for Return Authorization and request an R/A. Include as much detail as possible describing your reason for returning your product.

3. If your request meets the guidelines set forth above, we will provide you with a Return Authorization Number.

4. All returns must be accompanied by the Return Authorization Number and a printout of the original order confirmation. If you do not have the original confirmation, please go to our Request for Return Authorization and fill out all the information. Please provide your original order number and confirmation in the comment field provided.

5. All items must be returned within 30 days of the purchase date.

6. Returned items must be UNWASHED and UNWORN. If the product fails to meet this condition, your return will NOT be accepted and we will NOT ship your product back to you.

7. Some return items are subject to restocking fees per the rules detailed above.